![]() : Canon EOS R5 C training series is released. I would suggest contacting support at 1-80, our agents would be happy to troubleshoot the issue and provide service options if needed. If you continue to have an issue, it would mean something is blocking the scanner connection or there is an issue with the scanner. ![]() Once the drivers and software have been reinstalled, you can try scanning again. Once the downloads are complete, you can double click or run the files to start the install. You will want to download the imageCLASS MF3010 MFDrivers (UFR II / ScanGear) from the drivers tab and the Tool Box Ver.4.9.1.1.mf18 from the software tab. Once the drivers and toolbox have been uninstalled, you can download the newest version of the drivers and software from the link above.
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